Civic Campus Microsite Privacy Notice

Last updated: 20/06/2023

Who we are and how to contact us

We’re the London Borough of Hammersmith and Fulham’s (H&F’s) ‘The Economy’ Service Area and we are responsible for the collection of data on the civic campus microsite.

Hammersmith and Fulham Council is the Controller for the personal data we process. Our Information Commissioner’s Office (ICO) registration number is Z5124889.

General council contact information, including our switchboard phone number and our address is on our councilContact us page

Please see Your data rights – who to contact if you’re unhappy | LBHF for:

  • how to contact us to exercise your data rights (e.g. to access your data) or if you’re unhappy with how we use your data or comply with your data rights
  • how to contact our Data Protection Officer (DPO).

What we collect and process

We only use data you’ve given us directly.

Data you give us directly:
When you sign up to our newsletter, we will collect this data about you:

  • email address
  • We collect cookies data via our website. This detail is found in the cookies management tool when you visit the website to select your preferences.

Why we need it and what we do with it – our purpose and legal basis for processing your data

Newsletter and updates sign up:

We will only collect email addresses to share information with you that you have asked us to share such as newsletters and other updates relating to the civic campus.

Cookies data is used to enhance your experience on our website and to make pages more functional.

Our legal basis for processing your data is that we have your clear, positive, and freely given consent to process it (6(1)(a) of the GDPR).

  • You have the right to withdraw your consent at any time.
  • If you withdraw your consent, we’ll stop processing your data.
  • This means you will no longer receive our newsletter or updates relating to the civic campus
  • You can withdraw your consent by:
  • Clicking: on the unsubscribe button on any newsletter that we send to you.
  • Opting Out: of cookies collected on the microsite.

Who we share it with

We share your data with our suppliers who help us deliver our service:

  • IT Service provider ‘Dot Digital’ provides our communications and marketing platform where your data will be held. We only process your data in the European Union (EU)

How do we keep the data secure?

We have appropriate security measures to prevent personal data from being accidentally lost or used or accessed unlawfully. We limit access to your personal data to those who have a genuine need to access it. We also have procedures in place to deal with any suspected data security breach. We will notify you and any applicable regulator of a suspected data security breach where we are legally required to do so.

How long we keep it

We keep your data for one year or up to the date that you unsubscribe. When we no longer need your data, we’ll dispose of it securely or, if it’s of historic interest, we’ll transfer it to our local archives service.

What are your rights?

In relation to this processing, you have the right to:

  • be informed – we do this through this privacy notice
  • access your data
  • have us change incorrect or incomplete data
  • have us delete your data
  • restrict how we process your data
  • object to how we process your data

For more information on your rights and how to exercise them, please see “Your data rights – what they are” and“Your data rights – how to exercise them”.

Who to contact if you’re unhappy about how we use your data or comply with your data rights

For who to contact if you’re unhappy, please see “Your data rights – who to contact if you’re unhappy”.

What if this notice changes?

If we make a big change to what personal data we process, how or why we process it, or who processes it we’ll update this notice. We may also contact you using other communication channels to make you aware of the changes.